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EE roaming customer service

EE Roaming Outage Leaves Customers Furious

If you were abroad last week and a customer of EE, chances were that you were left very frustrated and unable to get in touch with friends and family back home. The network was hit with several problems with roaming and data services, which pushed many customers to vent their feelings on social media. Customers […]

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EE Helps To Boost BT

On Thursday, BT, the parent company of EE posted strong figures for the first quarter of the year. It’s believed that acquiring EE has helped the growth, but EE itself actually saw revenues fall in comparison with the same period last year. BT posted group revenues of ¬£5.78 billion, which was up 35% from the […]

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EE Brings Call Centres Back To The UK

For a while now, pay monthly subscribers to EE have been having their calls answered by UK customer service centres, and now, EE says that will be the case for all customers, as it brings all of its call centres back to the UK. This move will also create 1,000 jobs. EE was purchased by […]

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Euro 2016 Boosts EE Data Usage

Back in June 2016, video streaming increased dramatically, due to one particular event- the Euro 2016 football tournament. The peak point of activity came on the day where England and Wales played within a few hours of each other. Whilst England met with Slovakia, and Wales came to victory against Russia, EE has said that […]

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Has EE Made Glastonbury ‘The Most Connected Festival Ever’?

Last weekend’s Glastonbury Festival seems like a distant memory now. The mud has been washed off, the rubbish has been picked up and Worthy Farm has begun its transformation back into a working farmland. However, one company that certainly hasn’t forgot about the festival is EE, who have been busy telling the world about how […]

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EE Releases Glastonbury Festival App

EE has teamed up with the organisers of Glastonbury Festival to release the official festival app. It’s described as being ‘all you need’ for the latest news at this year’s festival. Glastonbury takes place from June 22 to 26 at Worthy Farm in Somerset. People who use the app can see who is on across […]

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EE Will Not Relaunch Power Bar

Ee has confirmed to Mobile News that it will not be relaunching the Power Bar scheme, after it was forced to recall the product due to incidents of overheating. Instead, the operator will focus on new forms of reward schemes. Last year, EE launched the power bar in April and ran out of stock within […]

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EE Customers To Get BT Sport

EE customers will be able to access BT Sport channels, thanks to a new deal. BT has also unveiled plans to stream the BT Sport Showcase Freeview channel on YouTube for both the UEFA¬†Europa League and UEFA Champions League finals, on May 18th and 28th. EE’s customers will be offered BT Sport this summer, in […]

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How EE Got Three’s Advert Banned

The watchdog for advertising has banned the mobile network Three’s advertising campaign, which was themed around the Muppets. This is after a complaint from the rival network EE. EE lodged an official complaint with the Advertising Standards Authority regarding the campaign and in particular, one slogan where Three were claiming to be the ‘undisputed’ leader […]

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