Author Archive | leila

EE Teams Up With A University For Coverage Project

A university in Scotland is working on a project alongside EE. The project is designed to help improve the quality of mobile phone coverage in rural areas. The new initiative will involve using a small computer to provide a mobile network signal in locations where coverage is poor, or doesn’t exist at all. The project […]

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EE Unveils Plans To Cover UK With 4G

Network EE has said that it will cover the whole of the UK, or at least 95% of it, with 4G data connectivity by 2020. The network has also said that it will shut down call centres in India and replace them with ones in the UK and Ireland, creating 600 new jobs. The announcement […]

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Is EE Failing On Customer Service?

According to the consumer group Which?, EE is failing to provide basic levels of customer service. In a survey which compared all of the UK’s mobile suppliers, EE was ranked lowest alongside competitor Vodafone. In particularly, the two networks scored lowly for ease of contacting customer service and value for money. EE has responded to […]

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EE Most Reliable Network

According to Ofcom, EE is the most reliable mobile network. The provider has achieved the fastest mobile data speeds in Edinburgh, Cardiff, Liverpool and London. The industry regulator tested O2, EE, Vodafone and Three’s networks in December last year to see which of them offered the best performance across 3G and 4G data connections. The […]

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EE Makes iPhone SE Available For Pre-Order

The new Apple smartphone, the iPhone SE, will officially be on sale in the UK from March 31st. The phone will sell alongside the iPhone 6 and 6 Plus, but will be a lot cheaper with a starting price of £359. Customers wanting to get their hands on the latest Apple must have can pre-order […]

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EE Takes Advantage Of Celebrity Endorsement

Mobile network EE has launched its new advertising campaign this month. The operator has brought Stephen Fry and Rachel Riley on board besides current campaign star Kevin Bacon. The new campaign is to highlight the fact that EE’s 4G network has been independently verified as being 50% faster than Vodafone, O2 and Three. This time, […]

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EE Suffers Webmail Outage

Orange, part of the EE network, suffered network outages last week which meant that users could not access webmail. The service was unavailable for around a day after a fibre optic cable was cut. At the time, the network said that they could not say when the problem would be fixed. An EE spokesperson insisted […]

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EE Teams Up With Facebook To Fix Mobile Blind Spots

EE is launching a pilot scheme with Facebook in the Scottish Highlands. The project aims to bring 4G coverage to some of the most remote islands. Originally, the project will run in two villages from August for six months. If successful, the project could be implemented in other villages across the country. The Director of […]

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EE Customers To Be Hit By Price Hikes

EE subscribers across Coventry and Warwickshire will see increases to their bills, according to new statistics. It’s expected that customers of other networks will also see an increase, as experts are predicting that millions of people across the country will experience price hikes in their contracts. Mobile phones users will see the prices of their […]

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EE To Provide WiFi For Chiltern Railways

Mobile network EE has announced that it will provide a high speed wifi service across the entire Chiltern Railways network by the end of 2016. The service will be provided onboard trains and will not lose it’s connection when it passes through a tunnel or other areas which are usually plagued by wifi blackspots. EE […]

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